Refund and Return Policy
We value customer satisfaction and aim to address genuine concerns regarding orders.
Return Eligibility
Returns may be accepted depending on the nature of the product or service and the specific circumstances of the order.
To request a return, customers should contact us with relevant order details.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and relevant proof, if required.
Refunds
Once a return or refund request is reviewed and approved, the refund will be processed through the original payment method wherever applicable.
The time required for the refunded amount to reflect in your account may depend on your bank or payment provider.
Non-Refundable Situations
Refunds may not be applicable in situations such as:
- Products or services already used or consumed
- Requests made after an unreasonable period
- Incorrect information provided by the customer
- Digital products or services already delivered or accessed, where applicable
Contact Us
For return or refund-related queries, please contact:
Email: onecreatorkavita@gmail.com