Refund and Return Policy

Refund and Return Policy

We value customer satisfaction and aim to address genuine concerns regarding orders.

Return Eligibility

Returns may be accepted depending on the nature of the product or service and the specific circumstances of the order.

To request a return, customers should contact us with relevant order details.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and relevant proof, if required.

Refunds

Once a return or refund request is reviewed and approved, the refund will be processed through the original payment method wherever applicable.

The time required for the refunded amount to reflect in your account may depend on your bank or payment provider.

Non-Refundable Situations

Refunds may not be applicable in situations such as:

  • Products or services already used or consumed
  • Requests made after an unreasonable period
  • Incorrect information provided by the customer
  • Digital products or services already delivered or accessed, where applicable

Contact Us

For return or refund-related queries, please contact:

Email: onecreatorkavita@gmail.com